Return policy.
In-store Return Policy
Returns & Exchanges
We want you to love your purchase! If you're not completely satisfied, most regular-priced items may be returned or exchanged within 30 days of purchase with your receipt.
To be eligible for a return or exchange, items must be unused, in their original condition, and returned in their original packaging.
Please note that sale items are final sale and cannot be returned or exchanged.
Crystal Return Policy
Because every crystal at Your Inner Light is personally handpicked, cleansed, and blessed before it reaches our shelves, all crystal sales are final. We believe each crystal finds the person it's meant to be with, and because of the individual care and energy that goes into preparing every stone, we are unable to accept returns or offer refunds on crystal purchases.
If you have any questions before making your purchase, we're always happy to help you find the crystal that's right for you.
Online Return Policy
Online Returns & Exchanges
We take great care in preparing every order, and we hope you love everything you receive! If you're not completely satisfied, most regular-priced items may be returned or exchanged within 7 days of delivery. Customers are responsible for return shipping costs.
To be eligible for a return or exchange, items must be unused, in their original condition, and returned in their original packaging.
Please note that sale items are final sale and cannot be returned or exchanged.
Crystal & Mystery Box Return Policy
Due to the unique nature of these items, all crystal and Mystery Box sales are final.
Every crystal at Your Inner Light is personally handpicked, cleansed, and blessed before it reaches our shelves. Likewise, each Mystery Box is thoughtfully and intuitively curated for its recipient. Because of the individual care and preparation that goes into these products, we are unable to accept returns or offer refunds on crystal or Mystery Box purchases.
If you have any questions before placing your order, we're always happy to help. Please don't hesitate to contact us—we're here to help you find the perfect item.
Shipping
Please refer to each product listing for estimated processing and delivery times.
Once your order has been shipped, Your Inner Light is not responsible for packages that are delayed, damaged, or lost in transit. If your package arrives damaged or appears to be lost, please contact the shipping carrier directly to begin a claim.
Please note that Your Inner Light does not offer refunds for packages that are lost, delayed, stolen, or damaged during shipping, as these circumstances are beyond our control.
Please double-check that your shipping address is complete and accurate before placing your order. If a package is returned to us due to an incorrect or undeliverable address provided at checkout, additional shipping charges will apply to reship your order.
If you have any questions before placing your order, we're always happy to help.
International Shipping
We happily ship to customers around the world! Please note that all of the shipping policies outlined above also apply to international orders.
Buyers are responsible for any customs duties, import taxes, fees, or other charges that may apply upon delivery. Your Inner Light is not responsible for delays caused by customs processing or other international shipping delays.
Shipment Confirmation and Order Tracking
Once your order has shipped, you'll receive a shipment confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to become active.
Because we ship through a variety of carriers and online platforms, customers are responsible for monitoring the tracking status of their packages and contacting the shipping carrier if any delivery issues arise.
If a package is returned to us as Return to Sender, Unable to Forward, Insufficient Address, or Undeliverable, we will hold the order for up to 60 days. Please contact us within that time so we can arrange to reship your order. Additional shipping charges may apply.
Orders that remain unclaimed after 60 days will be considered abandoned and canceled. Refunds will not be issued for canceled orders.
Shipping policy.
Event registration policy.
Classes, Workshops & Event Registrations
We're so glad you'll be joining us! Because many of our workshops and events have limited seating and require advance preparation, all registrations are non-refundable.
If you're unable to attend, you're welcome to transfer your registration to another participant. Please contact us prior to the event so we can update our attendance records.
Classes & Workshops with Companion Materials
Some workshops include companion workbooks or other digital resources. When applicable, these materials will be emailed to registered participants prior to the event along with any additional workshop instructions.
Please review the information you receive carefully. If instructed, be sure to print and bring your companion workbook with you, as additional printed copies may not be available during the workshop.
Workshop materials are provided for the personal use of the registered participant and may not be copied, reproduced, distributed, or shared without the express written permission of the instructor or copyright holder.
Event Cancellations
If an event is canceled or rescheduled by Your Inner Light or the instructor, registered participants will be notified as soon as possible and given the opportunity to transfer their registration to a future date or receive a full refund.
Your Inner Light reserves the right to cancel, reschedule, substitute instructors, or make reasonable changes to workshop content when necessary. Registered participants will be notified as soon as possible of any significant changes.
Many of our workshops are offered on a recurring basis. If an event is sold out or you're unable to attend, we hope you'll join us at a future session.